Bill Gates says AI agents will send a “shock wave” through the tech industry


Microsoft founder Bill Gates believes AI agents will revolutionize the technology industry in the next five years.

In a recent blog post, Gates explains how AI agents could fundamentally change the way we interact with computers, replacing the need for separate applications for different tasks.

AI agents have been a concept for nearly 30 years, but only recent advances in AI have made them practical, Gates notes.

These agents, which respond to natural language and can perform many tasks based on their knowledge of the user, are designed to become personal assistants for every online user, according to Gates. They should develop a deep understanding of the user’s life to respond in a personalized way and make proactive suggestions.



You won’t have to use different apps for different tasks. You’ll simply tell your device, in everyday language, what you want to do. And depending on how much information you choose to share with it, the software will be able to respond personally because it will have a rich understanding of your life. In the near future, anyone who’s online will be able to have a personal assistant powered by artificial intelligence that’s far beyond today’s technology.

Bill Gates

AI makes services cheap

Gates believes that AI agents will democratize services that are currently too expensive for most people. He sees four areas where AI agents will have a major impact: health, education, productivity, and entertainment and shopping.

In healthcare, AI agents will assist patients with primary care, advice on health issues, and treatment decisions. They will also help medical staff make decisions and increase productivity. In mental health, Gates believes AI agents will make therapy more affordable and accessible.

Research so far supports this thesis in that large language models can describe emotions in more detail than humans can. Whether this makes machines good therapists is an open question.

Personalized learning for students, freeing up teachers

In education, AI agents will complement the work of teachers by personalizing learning for students and freeing teachers from paperwork and other tasks. Gates envisions a future in which AI agents measure the effectiveness of one-on-one instruction and provide additional guidance for all.

For productivity, AI agents will help users with various tasks and act independently like personal assistants. They will help with tasks such as creating business plans, presentations, and product images, Gates believes. Gates cites Microsoft’s Copilot and Google’s Assistant with Bard as examples of AI tools that are already working in this direction.


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